We're here to help with all your currency conversion needs
Have a question, suggestion, or need support? We'd love to hear from you! Our team is committed to providing excellent customer service and typically responds to all inquiries within 24 hours during business days.
For general inquiries, support, and feedback
info@raterocket.orgResponse within 24 hours
Partnership opportunities and enterprise solutions
info@raterocket.orgPlease include "Business Inquiry" in subject
Report bugs or technical issues
info@raterocket.orgPlease include "Technical Support" in subject
Use the form below to send us a detailed message. The more information you provide, the better we can assist you.
Before contacting us, you might find the answer to your question below:
Our exchange rates are updated in real-time during market hours from reliable financial data providers.
Yes, RateRocket is completely free to use for all basic currency conversion features.
We do not store personal financial information. All conversions are performed locally in your browser for maximum privacy.
Absolutely! Many businesses use RateRocket for quick currency conversions. For API access or bulk services, please contact us.
Please contact us immediately with details about the error, including the currencies involved and the time it occurred.
General Inquiries: Within 24 hours during business days
Technical Support: Within 12 hours during business days
Business Inquiries: Within 48 hours during business days
Emergency Issues: We monitor critical issues continuously
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday - Sunday: Limited support for urgent issues only