Last Updated: December 2024
Introduction
At RateRocket ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website raterocket.org and use our currency conversion services.
Key Point: We do not store personal financial information or transaction data. All currency conversions are performed locally in your browser for maximum privacy and security.
Information We Collect
Information You Provide Directly
- Contact Information: When you contact us through our contact form or email, we collect your name, email address, and message content
- Feedback: Any feedback, suggestions, or comments you provide to us
Information Collected Automatically
- Usage Data: Information about how you use our website, including pages visited, time spent, and features used
- Device Information: Browser type, operating system, IP address, and device identifiers
- Cookies: Small data files stored on your device to improve your experience
Information We Do NOT Collect
- Personal financial information or account details
- Currency conversion amounts or transaction history
- Banking or payment information
- Social security numbers or government IDs
How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide and maintain our currency conversion services
- Communication: To respond to your inquiries and provide customer support
- Improvement: To analyze usage patterns and improve our website and services
- Legal Compliance: To comply with applicable laws and regulations
- Security: To protect against fraud, abuse, and security threats
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Advertising Cookies: Used by Google AdSense to display relevant advertisements
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
Third-Party Services
We use the following third-party services that may collect information:
- Google AdSense: For displaying advertisements on our website
- Exchange Rate APIs: For obtaining real-time currency conversion rates
- Analytics Services: For website usage analysis and improvement
These services have their own privacy policies, and we encourage you to review them.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our website
- Legal Requirements: When required by law, court order, or government request
- Safety and Security: To protect the rights, property, or safety of RateRocket, our users, or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your information:
- Secure Socket Layer (SSL) encryption for data transmission
- Regular security assessments and updates
- Access controls and authentication measures
- Data minimization practices
Important: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Opt-out: Opt out of certain data processing activities
To exercise these rights, please contact us at info@raterocket.org.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact information is typically retained for up to 3 years after your last interaction with us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for significant changes (if we have your email)
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: info@raterocket.org
Subject Line: Privacy Policy Inquiry
Governing Law
This Privacy Policy is governed by and construed in accordance with applicable data protection laws. Any disputes arising from this policy will be resolved in accordance with our Terms of Service.